We have 2 methods of uploading a video to a property, depending on the format of the video.&nbsp;If you have been sent a URL from your photographer please follow the steps below:1. Log into your PropertyPal.com account using the Estate Agents Login.2. &nbsp;Click Properties on the left hand side of the page:<figure class="image"><img src="/media/image_11163f70b5/image_11163f70b5.png"></figure>3. Using the Search at the top of the page, locate the property that you need to add the video and click ‘More Info’.4. On the Details page you will see 2 fields for ‘Virtual Tours’. Simply paste the URL for the video into this field 1 and save your changes.<figure class="image"><img src="/media/Virtual_Tour_f0ddb4ea3a/Virtual_Tour_f0ddb4ea3a.png"></figure>&nbsp; If you have a video in file format, please follow the steps below:NOTE: We have a limit of 200mb for video files. Please use a tool to resize the video to below this limit. Here are some example free tools you could use: <a href="https://www.veed.io/">veed.io</a> or <a href="https://handbrake.fr/downloads.php">handbrake.fr/downloads.php</a>.1. Log into your PropertyPal.com account using the Estate Agents Login.2. &nbsp;Click Properties on the left hand side of the page:<figure class="image"><img src="/media/image_11163f70b5/image_11163f70b5.png"></figure>3. Using the Search at the top of the page, locate the property that you need to add the video and click ‘More Info’.3. Click on to the ‘Videos’ tab as below and then click Upload a Video:<figure class="image"><img src="/media/Video_f60185457c/Video_f60185457c.png"></figure> 4. Upload the video by clicking ‘Upload a Video’, then Add a video. You will be taken to the file system on your computer where you can then choose the video to upload.<figure class="image"><img src="/media/add_video_1529bded08/add_video_1529bded08.png"></figure> NOTE: It may take a few minutes for the video to upload to the server depending on the size and format.

Get help with adding and 
updating properties on PropertyPal

At PropertyPal.com, we have adopted many features over our lifetime, all with one core objective, to improve the end user experience. We know that if visitors to our site like what they see, they come back time and time again. Many of the features we offer are unique to PropertyPal.com and this differentiates our service. The higher volume of visitors to our site equates to higher volumes of enquiries for the agents and the best possible chance for property owners to sell or let their properties.Our system does not allow us to hide statistics information on a property by property basis.<img src="/media/pl_hide_stat_01_1a0048f846/pl_hide_stat_01_1a0048f846.png" alt="pl-hide-stat-01.png" srcset="/media/thumbnail_pl_hide_stat_01_1a0048f846/thumbnail_pl_hide_stat_01_1a0048f846.png 197w,/media/small_pl_hide_stat_01_1a0048f846/small_pl_hide_stat_01_1a0048f846.png 500w,/media/medium_pl_hide_stat_01_1a0048f846/medium_pl_hide_stat_01_1a0048f846.png 750w,/media/large_pl_hide_stat_01_1a0048f846/large_pl_hide_stat_01_1a0048f846.png 1000w," sizes="100vw">

<a href="https://propertypal.com/">PropertyPal.com</a> supports uploading properties either manually via our CMS or via a data feed from another software package. If you’re seeking to upload listings automatically via a data feed there are a number of options available, the correct one will depend on your circumstances.I’M AN ESTATE AGENT AND I USE A CRMIf you already use an estate agency CRM system there is a good chance that we will already support a data feed from that system.We currently support data feeds from the following estate agency CRM systems:Vebra Alto Jupix Expert Agent Edge WebEdge Acquaint SME Professional Rezi CFP Winman Property CRM EIG (auctions) MyHome CRM Reapit MRI Apex27 10Ninety VTUKIf your CRM is not listed above and it supports sending outbound feeds in the Rightmove RealTime Data Feed (RTDF) format then we may also be able to take the feed with a minimum of effort.I’M BUILDING A WEBSITE FOR AN ESTATE AGENCYIf you’re building a website for an estate agent and want to list properties automatically on <a href="https://propertypal.com/">PropertyPal.com</a>, the first step should be to investigate if the estate agent already uses an estate agency CRM, if they do, using the existing data feed is the preferred method of receiving the data.If you can’t provide a feed from an existing CRM, then the following options are available, each have different levels of technical ability that are required.RIGHTMOVE REAL TIME DATA FEEDThe Rightmove Real Time Data Feed involves communicating with <a href="https://propertypal.com/">PropertyPal.com</a> using an API that conforms to the RTDF specification and is authenticated using client certificates, this API requires a high level of technical ability and investment of time that may only really be feasible for larger estate agency groups and web development agencies but allows listing properties immediately as changes are made in the CRM system.OTHER CRMIf you use, or represent a CRM that does not currently feed to <a href="https://propertypal.com/">PropertyPal.com</a> we are happy to accept feeds from new CRMs in the Rightmove Real Time Data Feed (RTDF) format. Or if you have an existing API or data feed specification, we always happy to add new integrations to our platform depending on how many agents will be using the system.Please send details of your existing CRM API or data feed or indicate that you are happy to send a&nbsp;RTDF feed and we can take it from there.SPECIFICATIONSFor details of the RTDF feed, please see the documents below.<a href="https://www.rightmove.co.uk/adf.html">Rightmove Real Time Data Feed</a>

1. &nbsp;After Logging in to PropertyPal.com, click on the ‘Properties’ tab on the left hand side of the page, this will open the ‘Property List’ page.&nbsp;<figure class="image"><img src="/media/Add_Property_1_2b68f74aab/Add_Property_1_2b68f74aab.png"></figure> 2. &nbsp;Click on the ‘Add a Property’ button at the top of the page and choose the relevant property type. Fill in the property details.<figure class="image"><img src="/media/Add_Property_2_3c39fc6513/Add_Property_2_3c39fc6513.png"></figure>NOTE: Some of these fields are mandatory.When this page is complete, click ‘Next’.3. &nbsp;The following page is the property description. This is a free text box which allows you to type directly into the box or to copy and paste text from another document. When you are happy with the layout etc, click ‘Next’.<img src="/media/ea_add_listing_02_ad3d816733/ea_add_listing_02_ad3d816733.jpeg" alt="ea-add-listing-02.jpeg" srcset="/media/thumbnail_ea_add_listing_02_ad3d816733/thumbnail_ea_add_listing_02_ad3d816733.jpeg 245w,/media/small_ea_add_listing_02_ad3d816733/small_ea_add_listing_02_ad3d816733.jpeg 500w,/media/medium_ea_add_listing_02_ad3d816733/medium_ea_add_listing_02_ad3d816733.jpeg 750w," sizes="100vw"> 4. This is the vendor information page. Some customers use this system as a database and need to keep the vendor details. If this is the case with you, fill in the details of the vendor of the property. These details are private to your company and will never be published. Click ‘Next’ when you are ready to move on.<img src="/media/ea_add_listing_03_13448d11ae/ea_add_listing_03_13448d11ae.jpeg" alt="ea-add-listing-03.jpeg" srcset="/media/thumbnail_ea_add_listing_03_13448d11ae/thumbnail_ea_add_listing_03_13448d11ae.jpeg 245w,/media/small_ea_add_listing_03_13448d11ae/small_ea_add_listing_03_13448d11ae.jpeg 500w,/media/medium_ea_add_listing_03_13448d11ae/medium_ea_add_listing_03_13448d11ae.jpeg 750w," sizes="100vw">5. To upload photos of the property click on the ‘Upload Some Photos’ button. This will open a popup for the ‘Fast Image Uploader’. Click on ‘+ Add more photos’, then locate the relevant file where your photos are stored. You can either double click on a photo to upload it or, if you are uploading several photos, hold down the shift key on your keyboard and click on multiple photos. Once you have made your selection (as many photos as you like) click ‘Upload’. This will re- size the photos appropriately.<img src="/media/ea_add_listing_04_55c3b2ea56/ea_add_listing_04_55c3b2ea56.jpeg" alt="ea-add-listing-04.jpeg" srcset="/media/thumbnail_ea_add_listing_04_55c3b2ea56/thumbnail_ea_add_listing_04_55c3b2ea56.jpeg 245w,/media/small_ea_add_listing_04_55c3b2ea56/small_ea_add_listing_04_55c3b2ea56.jpeg 500w,/media/medium_ea_add_listing_04_55c3b2ea56/medium_ea_add_listing_04_55c3b2ea56.jpeg 750w," sizes="100vw">6. &nbsp;Once the images are uploaded you may find that they are not in the order that you would like them. To re-order the photos you simply drag and drop them into the correct order.NOTE: The Primary image is the first image that will be seen on the website.When you are happy with the order, please click ‘Next’.<img src="/media/ea_add_listing_05_215c60651c/ea_add_listing_05_215c60651c.jpeg" alt="ea-add-listing-05.jpeg" srcset="/media/thumbnail_ea_add_listing_05_215c60651c/thumbnail_ea_add_listing_05_215c60651c.jpeg 245w,/media/small_ea_add_listing_05_215c60651c/small_ea_add_listing_05_215c60651c.jpeg 500w,/media/medium_ea_add_listing_05_215c60651c/medium_ea_add_listing_05_215c60651c.jpeg 750w," sizes="100vw">7. &nbsp;The ‘Files’ page is where you will upload PDFs of the brochure of the property or any relevant planning permission or floor plans. This is not a mandatory item. To upload, simply click on the ‘Upload PDF Files’. This will open a window where you can choose your files. You will be required to specify names for these files when uploading; Brochure, or Floor Plan, etc will suffice.8. &nbsp;The next screen is ‘Status’. This is where you can keep a secure record of any bids received on a Sale property. This is also where you will change the status of the property when it is Sold or Let. &nbsp;To do this simply click on the drop-down and choose the correct status.<img src="/media/ea_add_listing_06_143d8f3e4e/ea_add_listing_06_143d8f3e4e.jpeg" alt="ea-add-listing-06.jpeg" srcset="/media/thumbnail_ea_add_listing_06_143d8f3e4e/thumbnail_ea_add_listing_06_143d8f3e4e.jpeg 245w,/media/small_ea_add_listing_06_143d8f3e4e/small_ea_add_listing_06_143d8f3e4e.jpeg 500w,/media/medium_ea_add_listing_06_143d8f3e4e/medium_ea_add_listing_06_143d8f3e4e.jpeg 750w," sizes="100vw"> &nbsp;9. &nbsp;We move on then to the ‘Map’ screen. When we entered the postcode for the property on the ‘Property Details’ screen a marker was placed on the map corresponding with this postcode. &nbsp;Occasionally Google Maps is not quite pinpoint accurate on the placing of this marker. To adjust the marker, simply zoom into the map using the + button and drag our mascot to the exact spot. &nbsp;You will then need to rate how accurate you are with the marker! To do this simply click on the relevant accuracy rating on the right hand side of the map.NOTE: Internet Explorer has been retired by Microsoft and you may not be able to see our icon on the map. This is because Google Maps functionality is no longer supported on this platform. Please download Google Chrome or Mozilla Firefox to access the CMS, where the map and our icon show correctly.You can also choose to turn off Google Street View on PropertyPal.com. This is especially important if the vendor does not wish this to be shown. To turn it off simply un-tick the ‘Show Google Street View’ on site box.NOTE: We are unable to turn Google off, this will simply not show Street View on PropertyPal.com for this property.<img src="/media/ea_add_listing_07_a6457243ca/ea_add_listing_07_a6457243ca.jpeg" alt="ea-add-listing-07.jpeg" srcset="/media/thumbnail_ea_add_listing_07_a6457243ca/thumbnail_ea_add_listing_07_a6457243ca.jpeg 245w,/media/small_ea_add_listing_07_a6457243ca/small_ea_add_listing_07_a6457243ca.jpeg 500w,/media/medium_ea_add_listing_07_a6457243ca/medium_ea_add_listing_07_a6457243ca.jpeg 750w," sizes="100vw">10. &nbsp;The next page you come to is the ‘Advert’ page. This is the page that will show you the status of this property on PropertyPal.com. You will see that, at present, the property has ‘No Advert’. To list the property on PropertyPal.com click on the ‘List on PropertyPal.com’ button. A pop up will then show asking you to confirm that you are happy to list this property. &nbsp;If this is the case, click on ‘List on PropertyPal.com’.Your property is now live on PropertyPal.com.11. &nbsp;The next page is to enter the EPC details. You can also hide these details from public view by unticking the ‘Show EPC on the Website’&nbsp; box.<img src="/media/ea_add_listing_08_9c6142e8f7/ea_add_listing_08_9c6142e8f7.jpeg" alt="ea-add-listing-08.jpeg" srcset="/media/thumbnail_ea_add_listing_08_9c6142e8f7/thumbnail_ea_add_listing_08_9c6142e8f7.jpeg 245w,/media/small_ea_add_listing_08_9c6142e8f7/small_ea_add_listing_08_9c6142e8f7.jpeg 500w,/media/medium_ea_add_listing_08_9c6142e8f7/medium_ea_add_listing_08_9c6142e8f7.jpeg 750w," sizes="100vw">12. &nbsp;For Brochures, please see the training section on Brochures and Lists.Click ‘Finish’

1. Log in to your account, and select ‘Properties’.&nbsp;<img src="/media/ea_archive_listing_01_d05a4dbf2c/ea_archive_listing_01_d05a4dbf2c.jpeg" alt="ea-archive-listing-01.jpeg" srcset="/media/thumbnail_ea_archive_listing_01_d05a4dbf2c/thumbnail_ea_archive_listing_01_d05a4dbf2c.jpeg 245w,/media/small_ea_archive_listing_01_d05a4dbf2c/small_ea_archive_listing_01_d05a4dbf2c.jpeg 500w,/media/medium_ea_archive_listing_01_d05a4dbf2c/medium_ea_archive_listing_01_d05a4dbf2c.jpeg 750w,/media/large_ea_archive_listing_01_d05a4dbf2c/large_ea_archive_listing_01_d05a4dbf2c.jpeg 1000w," sizes="100vw">&nbsp; 2. Find the property you wish to archive and click the bin icon along the right hand side of the page.&nbsp;<img src="/media/ea_archive_listing_02_94a724fe23/ea_archive_listing_02_94a724fe23.jpeg" alt="ea-archive-listing-02.jpeg" srcset="/media/thumbnail_ea_archive_listing_02_94a724fe23/thumbnail_ea_archive_listing_02_94a724fe23.jpeg 245w,/media/small_ea_archive_listing_02_94a724fe23/small_ea_archive_listing_02_94a724fe23.jpeg 500w,/media/medium_ea_archive_listing_02_94a724fe23/medium_ea_archive_listing_02_94a724fe23.jpeg 750w,/media/large_ea_archive_listing_02_94a724fe23/large_ea_archive_listing_02_94a724fe23.jpeg 1000w," sizes="100vw">&nbsp; 3. The system will then ask you if you are sure you wish to archive the property.&nbsp;<img src="/media/ea_archive_listing_03_689c8d4b4d/ea_archive_listing_03_689c8d4b4d.jpeg" alt="ea-archive-listing-03.jpeg" srcset="/media/thumbnail_ea_archive_listing_03_689c8d4b4d/thumbnail_ea_archive_listing_03_689c8d4b4d.jpeg 245w,/media/small_ea_archive_listing_03_689c8d4b4d/small_ea_archive_listing_03_689c8d4b4d.jpeg 500w,/media/medium_ea_archive_listing_03_689c8d4b4d/medium_ea_archive_listing_03_689c8d4b4d.jpeg 750w," sizes="100vw">&nbsp;

1. Log in to your PropertyPal account&nbsp;2. When you are logged in, select the ‘Properties’ tab, along the top of the page.&nbsp;<img src="/media/ea_hide_listing_01_266989c93e/ea_hide_listing_01_266989c93e.jpeg" alt="ea-hide-listing-01.jpeg" srcset="/media/thumbnail_ea_hide_listing_01_266989c93e/thumbnail_ea_hide_listing_01_266989c93e.jpeg 245w,/media/small_ea_hide_listing_01_266989c93e/small_ea_hide_listing_01_266989c93e.jpeg 500w,/media/medium_ea_hide_listing_01_266989c93e/medium_ea_hide_listing_01_266989c93e.jpeg 750w,/media/large_ea_hide_listing_01_266989c93e/large_ea_hide_listing_01_266989c93e.jpeg 1000w," sizes="100vw">&nbsp; 3. Type the address of the property you would like hidden into the ‘Search’ facility provided&nbsp;4. Select the red ‘more info’ hyperlink beside the property address&nbsp;5. When the page appears, under the ‘Miscellaneous’ section, UNTICK ‘Show Property To The Public’.&nbsp;&nbsp;<img src="/media/ea_hide_listing_02_7e82463aed/ea_hide_listing_02_7e82463aed.jpeg" alt="ea-hide-listing-02.jpeg" srcset="/media/thumbnail_ea_hide_listing_02_7e82463aed/thumbnail_ea_hide_listing_02_7e82463aed.jpeg 245w,/media/small_ea_hide_listing_02_7e82463aed/small_ea_hide_listing_02_7e82463aed.jpeg 500w,/media/medium_ea_hide_listing_02_7e82463aed/medium_ea_hide_listing_02_7e82463aed.jpeg 750w," sizes="100vw">&nbsp; 6. Click ‘Save’ and the property will no longer appear on either PropertyPal or your own website.&nbsp;

If you have received an email about expired listings and your properties are added and updated via a feed, then you don’t need to worry! Your feed will automatically re-list any properties that are still available!If, however, you manually list your properties, there are 2 ways to reactivate a listing that is expired, or is due to expire. &nbsp;Please see below:&nbsp;1. &nbsp;Log in to your PropertyPal account.&nbsp;2. &nbsp;At the top of the Account page, if you have properties due to expire, a message will appear at the top of this page as per the image below:&nbsp;<img src="/media/ea_relist_01_c417ede503/ea_relist_01_c417ede503.jpeg" alt="ea-relist-01.jpeg" srcset="/media/thumbnail_ea_relist_01_c417ede503/thumbnail_ea_relist_01_c417ede503.jpeg 245w,/media/small_ea_relist_01_c417ede503/small_ea_relist_01_c417ede503.jpeg 500w,/media/medium_ea_relist_01_c417ede503/medium_ea_relist_01_c417ede503.jpeg 750w,/media/large_ea_relist_01_c417ede503/large_ea_relist_01_c417ede503.jpeg 1000w," sizes="100vw">&nbsp; 3. &nbsp;Click on the ‘View Expiring Properties’ button and you will taken to a list of properties due to expire as per the image below.&nbsp;<img src="/media/ea_relist_02_046dd243bd/ea_relist_02_046dd243bd.jpeg" alt="ea-relist-02.jpeg" srcset="/media/thumbnail_ea_relist_02_046dd243bd/thumbnail_ea_relist_02_046dd243bd.jpeg 240w,/media/small_ea_relist_02_046dd243bd/small_ea_relist_02_046dd243bd.jpeg 500w,/media/medium_ea_relist_02_046dd243bd/medium_ea_relist_02_046dd243bd.jpeg 750w," sizes="100vw">&nbsp; 4. &nbsp;Click on the ‘Relist’ button on the right hand side of each property to relist.&nbsp;Alternatively you can &nbsp;follow the steps below:&nbsp;1. &nbsp;Log in to your PropertyPal account and click on ‘Properties’ at the top of the page.&nbsp;<img src="/media/ea_relist_03_a40bc32b80/ea_relist_03_a40bc32b80.jpeg" alt="ea-relist-03.jpeg" srcset="/media/thumbnail_ea_relist_03_a40bc32b80/thumbnail_ea_relist_03_a40bc32b80.jpeg 245w,/media/small_ea_relist_03_a40bc32b80/small_ea_relist_03_a40bc32b80.jpeg 500w,/media/medium_ea_relist_03_a40bc32b80/medium_ea_relist_03_a40bc32b80.jpeg 750w," sizes="100vw">&nbsp; 2. &nbsp;As you scroll down your list of properties you will see the Expired properties marked in Red and the properties about to expire marked with a green triangle beside Live as per the image below:&nbsp;&nbsp;<img src="/media/ea_relist_04_d1523aa7ac/ea_relist_04_d1523aa7ac.jpeg" alt="ea-relist-04.jpeg" srcset="/media/thumbnail_ea_relist_04_d1523aa7ac/thumbnail_ea_relist_04_d1523aa7ac.jpeg 242w," sizes="100vw">&nbsp; 3. &nbsp;To reactivate the property, click ‘more info’ and click on the ‘Advert’ tab as per the image below and click the button to relist the property:&nbsp;<img src="/media/ea_relist_05_3766a28e54/ea_relist_05_3766a28e54.jpeg" alt="ea-relist-05.jpeg" srcset="/media/thumbnail_ea_relist_05_3766a28e54/thumbnail_ea_relist_05_3766a28e54.jpeg 245w,/media/small_ea_relist_05_3766a28e54/small_ea_relist_05_3766a28e54.jpeg 500w," sizes="100vw">&nbsp;&nbsp;

1. Log in to your account, and select ‘Properties’.&nbsp;<img src="/media/ea_unarchive_01_151376aafa/ea_unarchive_01_151376aafa.jpeg" alt="ea-unarchive-01.jpeg" srcset="/media/thumbnail_ea_unarchive_01_151376aafa/thumbnail_ea_unarchive_01_151376aafa.jpeg 245w,/media/small_ea_unarchive_01_151376aafa/small_ea_unarchive_01_151376aafa.jpeg 500w,/media/medium_ea_unarchive_01_151376aafa/medium_ea_unarchive_01_151376aafa.jpeg 750w,/media/large_ea_unarchive_01_151376aafa/large_ea_unarchive_01_151376aafa.jpeg 1000w," sizes="100vw">&nbsp; 2. Select ‘Archived Properties’.&nbsp;<img src="/media/ea_unarchive_02_91399b7762/ea_unarchive_02_91399b7762.jpeg" alt="ea-unarchive-02.jpeg" srcset="/media/thumbnail_ea_unarchive_02_91399b7762/thumbnail_ea_unarchive_02_91399b7762.jpeg 245w,/media/small_ea_unarchive_02_91399b7762/small_ea_unarchive_02_91399b7762.jpeg 500w,/media/medium_ea_unarchive_02_91399b7762/medium_ea_unarchive_02_91399b7762.jpeg 750w,/media/large_ea_unarchive_02_91399b7762/large_ea_unarchive_02_91399b7762.jpeg 1000w," sizes="100vw">&nbsp; 3. Find the property you wish to unarchive, and click ‘more info’.&nbsp;<img src="/media/ea_unarchive_03_573ad19d97/ea_unarchive_03_573ad19d97.jpeg" alt="ea-unarchive-03.jpeg" srcset="/media/thumbnail_ea_unarchive_03_573ad19d97/thumbnail_ea_unarchive_03_573ad19d97.jpeg 245w,/media/small_ea_unarchive_03_573ad19d97/small_ea_unarchive_03_573ad19d97.jpeg 500w,/media/medium_ea_unarchive_03_573ad19d97/medium_ea_unarchive_03_573ad19d97.jpeg 750w,/media/large_ea_unarchive_03_573ad19d97/large_ea_unarchive_03_573ad19d97.jpeg 1000w," sizes="100vw">&nbsp; 4. The property information will then open with an option to ‘Restore’ or ‘List as New’ depending on when the property was archived. Select the most appropriate action for your property.&nbsp;<img src="/media/ea_unarchive_04_d893dba361/ea_unarchive_04_d893dba361.png" alt="ea-unarchive-04.png" srcset="/media/thumbnail_ea_unarchive_04_d893dba361/thumbnail_ea_unarchive_04_d893dba361.png 245w,/media/small_ea_unarchive_04_d893dba361/small_ea_unarchive_04_d893dba361.png 500w,/media/medium_ea_unarchive_04_d893dba361/medium_ea_unarchive_04_d893dba361.png 750w," sizes="100vw">&nbsp;

To add a PDF brochure or floor plans to a property, please follow the steps below:&nbsp;1. Log into your PropertyPal.com account.&nbsp;2. Go to ‘Properties’, find the property that you need to add the brochure and click ‘More Info’.&nbsp;<img src="/media/ea_brochure_01_78f5695439/ea_brochure_01_78f5695439.png" alt="ea-brochure-01.png" srcset="/media/thumbnail_ea_brochure_01_78f5695439/thumbnail_ea_brochure_01_78f5695439.png 245w,/media/small_ea_brochure_01_78f5695439/small_ea_brochure_01_78f5695439.png 500w,/media/medium_ea_brochure_01_78f5695439/medium_ea_brochure_01_78f5695439.png 750w," sizes="100vw">&nbsp; 3. &nbsp;Click on ‘Files’ as per the image below:&nbsp;<img src="/media/ea_brochure_02_3bd087b535/ea_brochure_02_3bd087b535.png" alt="ea-brochure-02.png" srcset="/media/thumbnail_ea_brochure_02_3bd087b535/thumbnail_ea_brochure_02_3bd087b535.png 245w,/media/small_ea_brochure_02_3bd087b535/small_ea_brochure_02_3bd087b535.png 500w,/media/medium_ea_brochure_02_3bd087b535/medium_ea_brochure_02_3bd087b535.png 750w," sizes="100vw">&nbsp; 4. &nbsp;Click on ‘Upload PDF Files’ and the following pop up will appear, choose your files from your computer and add the ‘File Titles’, these will then show on the property.&nbsp;<img src="/media/ea_brochure_03_54b369b6a2/ea_brochure_03_54b369b6a2.png" alt="ea-brochure-03.png" srcset="/media/thumbnail_ea_brochure_03_54b369b6a2/thumbnail_ea_brochure_03_54b369b6a2.png 245w,/media/small_ea_brochure_03_54b369b6a2/small_ea_brochure_03_54b369b6a2.png 500w," sizes="100vw">&nbsp;

As the property is ‘Sale Agreed’ it will not be shown under the normal search results. To show Sale Agreed properties, you need to choose this option from the ‘More Filters’.&nbsp;<img src="/media/ea_sale_agreed_01_5df66772f2/ea_sale_agreed_01_5df66772f2.png" alt="ea-sale-agreed-01.png" srcset="/media/thumbnail_ea_sale_agreed_01_5df66772f2/thumbnail_ea_sale_agreed_01_5df66772f2.png 190w,/media/small_ea_sale_agreed_01_5df66772f2/small_ea_sale_agreed_01_5df66772f2.png 500w,/media/medium_ea_sale_agreed_01_5df66772f2/medium_ea_sale_agreed_01_5df66772f2.png 750w,/media/large_ea_sale_agreed_01_5df66772f2/large_ea_sale_agreed_01_5df66772f2.png 1000w," sizes="100vw">

Don’t worry! We understand that mistakes happen!If you have made a mistake when featuring a property please contact us by completing the form below to let us know what the error is. Please don’t forget to tell us the address of the property that is featured!We’ll be in touch to let you know how we can fix the mistake for you.

To ensure that all customers are billed accurately, we currently lock the address fields on a property after a short period of time.&nbsp;<img src="/media/ea_address_error_01_c480e1325d/ea_address_error_01_c480e1325d.png" alt="ea-address-error-01.png" srcset="/media/thumbnail_ea_address_error_01_c480e1325d/thumbnail_ea_address_error_01_c480e1325d.png 245w," sizes="100vw">&nbsp; We understand however that mistakes happen occasionally. &nbsp;Please get in touch by submitting a form, &nbsp;let us know both the incorrect and correct address and we will correct your error.&nbsp;NB: Please mention the Property Address in the comments.

1. Log in to your account and select ‘Properties’.&nbsp;<img src="/media/ea_add_poa_listing_01_ab075bc06b/ea_add_poa_listing_01_ab075bc06b.jpeg" alt="ea-add-poa-listing-01.jpeg" srcset="/media/thumbnail_ea_add_poa_listing_01_ab075bc06b/thumbnail_ea_add_poa_listing_01_ab075bc06b.jpeg 245w,/media/small_ea_add_poa_listing_01_ab075bc06b/small_ea_add_poa_listing_01_ab075bc06b.jpeg 500w,/media/medium_ea_add_poa_listing_01_ab075bc06b/medium_ea_add_poa_listing_01_ab075bc06b.jpeg 750w,/media/large_ea_add_poa_listing_01_ab075bc06b/large_ea_add_poa_listing_01_ab075bc06b.jpeg 1000w," sizes="100vw"> 2. Click on ‘Add a property’.&nbsp;<img src="/media/ea_add_poa_listing_02_9fa81ca7ab/ea_add_poa_listing_02_9fa81ca7ab.jpeg" alt="ea-add-poa-listing-02.jpeg" srcset="/media/thumbnail_ea_add_poa_listing_02_9fa81ca7ab/thumbnail_ea_add_poa_listing_02_9fa81ca7ab.jpeg 245w,/media/small_ea_add_poa_listing_02_9fa81ca7ab/small_ea_add_poa_listing_02_9fa81ca7ab.jpeg 500w,/media/medium_ea_add_poa_listing_02_9fa81ca7ab/medium_ea_add_poa_listing_02_9fa81ca7ab.jpeg 750w,/media/large_ea_add_poa_listing_02_9fa81ca7ab/large_ea_add_poa_listing_02_9fa81ca7ab.jpeg 1000w," sizes="100vw">&nbsp; 3. Select the property type you wish to add from the list of options.&nbsp;<img src="/media/ea_add_poa_listing_03_b99a02fdd8/ea_add_poa_listing_03_b99a02fdd8.jpeg" alt="ea-add-poa-listing-03.jpeg" srcset="/media/thumbnail_ea_add_poa_listing_03_b99a02fdd8/thumbnail_ea_add_poa_listing_03_b99a02fdd8.jpeg 245w,/media/small_ea_add_poa_listing_03_b99a02fdd8/small_ea_add_poa_listing_03_b99a02fdd8.jpeg 500w,/media/medium_ea_add_poa_listing_03_b99a02fdd8/medium_ea_add_poa_listing_03_b99a02fdd8.jpeg 750w,/media/large_ea_add_poa_listing_03_b99a02fdd8/large_ea_add_poa_listing_03_b99a02fdd8.jpeg 1000w," sizes="100vw">&nbsp; 4. When adding the property tick the option ‘POA’.&nbsp;<img src="/media/ea_add_poa_listing_04_f4ca0c940f/ea_add_poa_listing_04_f4ca0c940f.jpeg" alt="ea-add-poa-listing-04.jpeg" srcset="/media/thumbnail_ea_add_poa_listing_04_f4ca0c940f/thumbnail_ea_add_poa_listing_04_f4ca0c940f.jpeg 186w,/media/small_ea_add_poa_listing_04_f4ca0c940f/small_ea_add_poa_listing_04_f4ca0c940f.jpeg 500w,/media/medium_ea_add_poa_listing_04_f4ca0c940f/medium_ea_add_poa_listing_04_f4ca0c940f.jpeg 750w,/media/large_ea_add_poa_listing_04_f4ca0c940f/large_ea_add_poa_listing_04_f4ca0c940f.jpeg 1000w," sizes="100vw">&nbsp; NOTE: You will need to enter a price to this option. Where you do not want to show a price simply enter ‘0’.

The re-listing of properties that have been on the market for a period of time is known as “Portal Juggling” and is an illegal practice subject to hefty fines by National Trading Standards. NTS see the practice of deliberately removing properties and re-listing them as new as misleading for homebuyers. : <a href="https://www.nationaltradingstandards.uk/news/estate-agents-warned-over-portal-juggling/">Click here</a> to find out more.<a href="http://www.nationaltradingstandards.uk/news/estate-agents-warned-over-portal-juggling/">http://www.nationaltradingstandards.uk/news/estate-agents-warned-over-portal-juggling/</a>While we understand that you may be under pressure from a vendor to re-list a property, due to the warnings from the NTS we have had to review our policy and restrict re-listing requests to properties that have been withdrawn from the market for a period of one calendar month.As an alternative, &nbsp;we suggest that you “Feature” the property which will bring it to the top of the search for a specified length of time in your chosen areas.If the property you would like to re-list has been off the market for a period of one calendar month or more, please contact us by submitting a form let us know the address of the property, and we will re-list this for you.NB: Please mention the Property Address, Date Property was Sale Agreed / Withdrawn in the comments.

To relocate a property on our Map section please follow the points below:&nbsp;1. &nbsp;Login to your PropertyPal account.&nbsp;2. &nbsp;Got to ‘Properties’ in the tabs at the top of the page.&nbsp;<img src="/media/ea_map_wrong_01_9dfb19c799/ea_map_wrong_01_9dfb19c799.png" alt="ea-map-wrong-01.png" srcset="/media/thumbnail_ea_map_wrong_01_9dfb19c799/thumbnail_ea_map_wrong_01_9dfb19c799.png 245w,/media/small_ea_map_wrong_01_9dfb19c799/small_ea_map_wrong_01_9dfb19c799.png 500w,/media/medium_ea_map_wrong_01_9dfb19c799/medium_ea_map_wrong_01_9dfb19c799.png 750w," sizes="100vw">&nbsp; 3. &nbsp;Locate the property which is incorrect and click on ‘More Info’.&nbsp;<img src="/media/ea_map_wrong_02_e0254a0cab/ea_map_wrong_02_e0254a0cab.png" alt="ea-map-wrong-02.png" srcset="/media/thumbnail_ea_map_wrong_02_e0254a0cab/thumbnail_ea_map_wrong_02_e0254a0cab.png 245w,/media/small_ea_map_wrong_02_e0254a0cab/small_ea_map_wrong_02_e0254a0cab.png 500w,/media/medium_ea_map_wrong_02_e0254a0cab/medium_ea_map_wrong_02_e0254a0cab.png 750w," sizes="100vw">&nbsp; 4. &nbsp;Go to the ‘Map’ tab and drag our icon (Charley) to the correct location.&nbsp;<img src="/media/ea_map_wrong_03_34773a25ad/ea_map_wrong_03_34773a25ad.png" alt="ea-map-wrong-03.png" srcset="/media/thumbnail_ea_map_wrong_03_34773a25ad/thumbnail_ea_map_wrong_03_34773a25ad.png 245w,/media/small_ea_map_wrong_03_34773a25ad/small_ea_map_wrong_03_34773a25ad.png 500w,/media/medium_ea_map_wrong_03_34773a25ad/medium_ea_map_wrong_03_34773a25ad.png 750w," sizes="100vw">&nbsp;<img src="/media/ea_map_wrong_04_f6d9a341c1/ea_map_wrong_04_f6d9a341c1.png" alt="ea-map-wrong-04.png" srcset="/media/thumbnail_ea_map_wrong_04_f6d9a341c1/thumbnail_ea_map_wrong_04_f6d9a341c1.png 245w,/media/small_ea_map_wrong_04_f6d9a341c1/small_ea_map_wrong_04_f6d9a341c1.png 500w,/media/medium_ea_map_wrong_04_f6d9a341c1/medium_ea_map_wrong_04_f6d9a341c1.png 750w," sizes="100vw">&nbsp;5. &nbsp;Save your changes.&nbsp;Internet Explorer has been retired by Microsoft and if you use this browser, you may not be able to see our icon on the map. This is because Google Maps functionality is no longer supported on this platform. Please download Google Chrome or Mozilla Firefox to access the CMS, where the map and our icon show correctly.

Please contact us by submitting the form below with as many details of your issue as possible in the comments section and we will get back to you regarding your issue.&nbsp;

To access the activity log on a property please follow the steps below:&nbsp;1. Log into your PropertyPal.com account.&nbsp;2. Go to ‘Properties’, find the property that you need to see the history and click ‘More Info’.&nbsp;<img src="/media/ea_history_01_700170905c/ea_history_01_700170905c.jpeg" alt="ea-history-01.jpeg" srcset="/media/thumbnail_ea_history_01_700170905c/thumbnail_ea_history_01_700170905c.jpeg 245w,/media/small_ea_history_01_700170905c/small_ea_history_01_700170905c.jpeg 500w,/media/medium_ea_history_01_700170905c/medium_ea_history_01_700170905c.jpeg 750w," sizes="100vw">&nbsp; 3. &nbsp;At the bottom of the blue section you will see the ‘Recent Activity’ in yellow as per the image below. To see more click ‘Expand’:&nbsp;<img src="/media/ea_history_02_566e284fea/ea_history_02_566e284fea.jpeg" alt="ea-history-02.jpeg" srcset="/media/thumbnail_ea_history_02_566e284fea/thumbnail_ea_history_02_566e284fea.jpeg 245w,/media/small_ea_history_02_566e284fea/small_ea_history_02_566e284fea.jpeg 500w,/media/medium_ea_history_02_566e284fea/medium_ea_history_02_566e284fea.jpeg 750w," sizes="100vw">&nbsp; 4. &nbsp;Now you can see all the activity on this property for the past year.&nbsp;<img src="/media/ea_history_03_1c24645d99/ea_history_03_1c24645d99.jpeg" alt="ea-history-03.jpeg" srcset="/media/thumbnail_ea_history_03_1c24645d99/thumbnail_ea_history_03_1c24645d99.jpeg 245w,/media/small_ea_history_03_1c24645d99/small_ea_history_03_1c24645d99.jpeg 500w,/media/medium_ea_history_03_1c24645d99/medium_ea_history_03_1c24645d99.jpeg 750w," sizes="100vw">

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