Frequently Asked Questions
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- I have featured my property but its not showing, what do I do?
I have featured my property but its not showing, what do I do?
Before contacting us about your featured listing, we ask that you check a couple of things.
Please have a look at your order confirmation email you received when you placed your order. On this email you will see the areas you have chosen to feature your property and the dates that you have chosen. You can see an example on the screenshot below:
Please go to PropertyPal.com and search for one of the areas you have chosen to feature your property (provided this is not for a date in the future) and your property should be showing as one of the top 3 properties.
You can also check the views graph at the bottom of the property details page, as you should be able to see the spike in views since the property was featured.
If you still are unable to see the featured listing, please contact us by submitting the form below.
Other articles in this section
- Can I list my property on PropertyPal’s Facebook page?
- How Do I Make My Property a Premier Listing?
- I am a photographer / Floor Planner looking for Business. Can PropertyPal help?
- I have featured my property but the photos are not showing in the correct order, how do I fix this?
- I have paid to make my property a Premier Listing but the photos I chose are not showing correctly, can you help?
- I would like my property valued. Can you do this?
- What is the difference between a ‘Featured Property’ and a ‘Premier Listing’?
- What options are there to promote a property on PropertyPal?