Frequently Asked Questions
Find the answers to all things PropertyPal here
How do auto-responses work?
Auto-responses in Inbox Pro are tailored to the specific type of property for which an enquiry is received. This customisation allows you to set distinct auto replies for Residential Sales properties as opposed to Residential Rental properties. For instance, you might want to guide a potential tenant to a rental application form.
To configure these auto responses, simply navigate to the dedicated Auto Replies tab within the Inbox section. Here you can effortlessly set up your automatic responses for each category, ensuring a prompt and relevant reply to your customers. Keep in mind, you have the flexibility to enable or disable these auto responses as needed.
When an enquiry comes through, Inbox Pro will seamlessly dispatch your configured response to the user.
To chat with us or to book a demo for Inbox Pro, fill in your details below and a member of the team will be in touch.
Other articles in this section
- A member of staff has moved on and no longer works within our company. What do I do?
- A property was advertised on PropertyPal a while ago, can I get the information for this property?
- Can I add a video to my listing on your website? How?
- Can I do bulk replies to enquiries?
- Can I hide the Property Statistics on one of my listings?
- Can I list my property on PropertyPal’s Facebook page?
- Can I see enquiries from my PropertyPal built website?
- Can I set up a feed to upload our properties?
- Can Propertypal.com build my website?
- How can I feature a New Development on PropertyPal?
- How can I list my properties with Propertypal.com?
- How can I list my properties with Propertypal.com?
- How can I pay my invoice?
- How can I see how many views my property has had?
- How do enquiry forms work on my website?
- How do I access my ‘Saved Searches’?
- How do I add a Featured Property/Development on my own Website?
- How do I add a New Development on PropertyPal?
- How do I add a News Article/Blog Post to my Website?
- How do I add a Property to PropertyPal?
- How do I add a Show Home opening time?
- How do I add a Testimonial to my Website?
- How do I add my agency as a Joint Agent on a new development?
- How do I archive a new development?
- How do I archive a property type within a new development?